Professional Backsplash Installation

To start, let me say I wanted my master bath remodeled and had a terrible time finding a contractor (they either wanted to charge enough to build a whole house or they never called back). My son happened to find Footprint Floors online and took a chance calling them for me. Gene showed up at my house on time, very professional and respectful. I could tell from the start, that he was very knowledgeable and was going to be great to work with. I actually cancelled another estimate and just went with Gene, once I got his very reasonable quote. Gene gave me a start date much sooner than I expected, and communication was great and consistent throughout the job….Then, Diego showed up! That man took my vision and made it come to life! He worked until the job was done, even late some days. He was also so patient with me when I changed the vision slightly. His workmanship is absolutely the best, my bathroom is now about to be the best room in my house! It’s not quite complete yet or I would post a picture. Gene and Diego are magic together, and I HIGHLY recommend them! I was sad to say ‘goodbye’ .

I had a great experience with Footprints Floors. They were professional and did the job well. I confidently recommend them.

I used the “Thumbtack” app to find this business - as I was searching for someone to install tile backsplash in my kitchen. The business messaged me back on the app - which I missed - so they followed up with a phone call (which I appreciated). I spoke to someone named… Kyle… I think… to schedule my in home quote. He set me up with someone named Austin who was to come out the next day. The day of the scheduled quote - Austin text first thing saying he had a personal situation to deal with and asked if we could reschedule - which was totally fine. So, we reschedule for the following Tuesday at noon (I had to move my work schedule around to accommodate this appointment, but was okay doing so because I want to get the tile up). I text and called Austin (at the number he text me from the previous week) the morning of the rescheduled appointment to confirm - but I never heard back. Around 12:30 (because he was due at noon), I decided to call the business phone number listed in the Thumbtack app to see if anyone could get me an update on Austin’s ETA. When I called this time, I spoke to Kyle again, I believe (sorry if I’m getting the name wrong). Kyle had no record of my rescheduled appointment - and suggested I try to contact Austin myself. I let him know I already tried that - with no success. He (Kyle) said he’d try to contact him and get back to me. I never heard back after that (two days ago). All in all, I’m on the search for another business to help install - but just wanted to share my experience here so others could be informed of the lack of professionalism and follow up from this company. To the business - I appreciate that you all do free in home quotes (that’s very helpful for someone needing work done) - it just is unfortunate that you chose to ghost a potential customer. Thank you for your time and attention to this matter. Update (5/9 @ 11:30am): just spoke to the owner of the business who was unaware of the above mentioned situation. I appreciate the call and explanation. He offered to come out and personally do an estimate for us - so we will be proceeding with that plan. Again, thank you for the call and making it right - that means a lot. Also, Austin called to rectify the situation as well - which was unexpected but really appreciated. Overall after we get through the estimate process and come to a conclusion, I’m happy to update the overall rating. Update (5/14): Josh came out and did an estimate for us. I appreciate the quick turnaround and attention to the initial issue. All in all, the quote was higher than I anticipated (more than I paid for the tile itself) - and I’m sure this will be a similar story regardless of who gives the quote, so nothing against this business (I understand time and labor costs have to be accounted for). Thanks!

I have used Footprints for 3 flooring projects and 1 tile project and they are one of the best contractors I have worked with. Everyone from the estimators, project managers, and installers were excellent. Could not recommend them more!

I am very pleased with the installation of my Floresta Verde Hexagon Porcelain Mosaic tile and my Swiss Madison One-Piece Toilet by FOOTPRINTS floors. The floor looks so AMAZING that I can't stop talking about it! What I like about this company is that I was told exactly what to expect throughout the entire process. They even picked up the tile from the store. The installation was completed in a short amount of time and done in a professional manner. This was my first time using this company and I definitely will use them again for other projects in my home. I give them a "Thumbs up". A very satisfied customer! :-) Thank you, Jeff Harris, for giving me the floor I always wanted!

Great crew, tiled a good size room and were done in 2 days . Really done nice - whole floor flat with no irregularities because of the way they lock the tiles down. Will definitely use again and recommend them

The guys are doing the great job. They are professional. i will recommend for everyone this company. Thank you so much, I am happy with my project.

Worked with Mandye in regard to our Engineered Wood floors. She was extremely helpful & knowledgeable. She provided an honest assessment without worrying about a sale. Would highly recommend!

Exceptional service! I couldn't be happier with the tile installation done by this team. Not only was an outstanding service, but they were also always punctual. Highly recommend!

Footprints flooring did an excellent job on my project. Communication was a breeze and everyone started from Alonso, Miguel, Jose and the crew everyone showed professionalism throughout the entire time. The price was very competitive. Alonso helped me with securing the exact floor color from the supplier to match the rest of the floors. Miguel who is the project manager was very transparent with the cost of the materials, showed me the exact sample beforehand, and was overall a pleasure to deal with. Jose and his crew were fast and efficient. I am happy with the end result and will definitely go back to this team for any flooring related projects.

Dan and his team did a wonderful job at our house. The wood floors were in desperate need of help due to previous damage and mistreatment. We decided on a satin finish and they came out great. The team was very efficient, got the project done in a timely manner, and were very communicative throughout the process. 100% recommend.

We had Footprints Floors replace carpet, laminate, and linoleum with LVP and had a great experience. The pricing was competitive, the communication from Joseph was top-notch, and we are very happy with the finished outcome. Chris also went above and beyond in helping us replace the baseboards and making the floor look amazing.

Great experience. Our floors look amazing. Could not ask for a better company to work with. Thank you!

So, I interviewed three or four places. Why did I pick Kyle and Footprints? One place, who was supplied by my condo's management company, said the floors were too old to be sanded and stained. I got a good price form someone else but it did not include staining. When Kyle came, the tipping points for me were (a) I liked him (b) he gave me a pamphlet of stains and showed me the most popular ones per real estate agents (c) he said the floors were old but could take one more sanding and stain. That to me showed knowledge, expertise, and consideration of my ultimate goal - selling the place. And, they did a great job.

Keith was wonderful and amazing! He did an excellent job installing our tile floor. I would use him again and recommend him to my friends

Kyle and his team were absolutely fantastic. They worked with us on a tight timeline to level the floors in the back rooms and put in all new wood floors throughout our unit. It was a big job, and they were straightforward about the work, respectful of our time and space, extremely easy to communicate with, and very kind as well. Our new floors look and feel incredible - we’re so happy with the work they did. Would work with them again without hesitation!

Dan (his son Conner and the lead guy Jonny) did an amazing job with our project. We hired them to get rid of the carpet on our stairs and install hardwood to match our floors. The work was exceptional and the team was very friendly and communicative. We would recommend them to anyone with a flooring project!

Easy to work with, professional ,did a wonderful job, offered options. 100% pleased with our fireplace surround.

Chip was very professional and knowledgeable. His workers were very kind and on time to complete the job.

Very pleased with the whole experience of having my floors replaced . From the first contact Rebecca knew what she was talking about and had everything well planned. A 2 day job was done so efficiently that they finished in 1 day and showed up with no problems. Very happy.

Brilliant

Kyle is the owner of Footprints Flooring in Chicago. He was very responsive and professional throughout the whole process of restoring my floors. His guys did a great job and I am happy with the results.

Our hardwood floors were overdue for some TLC, and we had several local businesses come out for estimates. When Aaron from Footprints Floors came out to visit, I knew right away that he ran his business differently from the others and he was the one to get the job. Top notch service from the get-go: competitive and fair pricing, EXCELLENT communication throughout the entire process, a fantastic (and respectful!) crew that was hard working and efficient with their time, and a finished product that exceeded our expectations. Without hesitation, 100% recommend!

From start to finish, those with Footprints Floors were exceptionally friendly, helpful, professional, and extremely knowledgeable. Their task was to tear out carpeting and lay vinyl flooring, including ¼ rounds and transition pieces on about 1,500 sq ft. It was done beautifully, and incredibly, in just over 4 days. I would recommend them to my friends in a New York minute.

Oh my goodness! If you are looking to get flooring done this is the place. I have had them work on several different styles of floors such as LVP, vinyl sheeting, carpet, and hardwood and they have knocked it out of the park every time. I even had them redo one of my showers for me! Joe and his team are super professional and handle problems as they arise and make me feel comfortable with the plan moving forward. I would recommend to anyone!

Kevin was quick to respond and communicated well, checking in on the progress prior to the tiling and then checked in, in person, each day the tilers were here. Excellent craftsmanship and professionalism. He was also able to recommend a great plumber who had amazing availability and would also recommend him. We are very happy with the work!

I would highly recommend print flooring! Tom is absolutely amazing. He is a true professional! We updated the flooring in our house and he helped us every step of the way. We chose manufactured hardwood flooring for the living room and bedrooms and tile in the kitchen and both bathrooms. They did incredible job and the quality of work is superior! We are going to use Footprints Flooring to update both showers in the house as well. Tom made everything so convenient and stress-free!

Brian and his team from Footprints Floors were amazing. We had the hardwood in our home sanded and refinished. We also installed LVP in our kitchen. They completed the job right on time and it came out great!

I called Footprints on a Thursday and they were able to do the installation on Monday. The installer Charles brought all the supplies he needed down to brooms and trash bags. He was amazing and very professional. I would highly recommend this company.

We recently finished our basement which included a living room, guest room and bathroom and needed new flooring. The salesperson, Billy, came by for a quote and after listening to our vision provided us with several options on how to make it happen. He answered all of our questions and provided recommendations and an estimate that day and was able to get us on the schedule the following week. The crew that installed our LVP/Floating Floor was punctual, professional, and did a fantastic job. I'd highly recommend Footprints Floors and will use them again.

Brett installed backsplash in my kitchen and did a great job. He was very reasonably priced as well. Will contact again for future projects.

Very pleased with the flooring and installation. Friendly crew and Professional. FOOTPRINTS FLOORS are #1. Great company, Leadership.

Great work! The whole process was seamless, highly recommend!

I have used Footprint Floors on two occasions once to install hardwood flooring in our entire home. Very recently they installed LVP flooring in our basement. Our experience with them has been outstanding! Noel does a great job of supervising his team making sure the work is being done on time and to the customer's satisfaction. I'd highly recommend them!

We are very happy with our new hardwood floors. Highly recommend working with Matt and his team.

Brett was very professional in his quote for the flooring in our bedroom. The men that put the flooring down were excellent! We would use both Brett and his team again and refer them to our friends and neighbors! Great job!! I would definitely give them a 5-star review!

I was very pleased with the whole experience with Footprints Floor. Gene came out quickly to help me sort out what was needed, he provided a quote later that day for me and had me on the schedule as soon as we confirmed everything. The crew that came out was very professional and did a great job. I couldn’t be happier with how the floors turned out.

Just got my flooring done after much deliberation and several DIY attempts. Mick and his team are amazing. Very knowledgeable and get the work done! We weren’t sure if I would have enough flooring because of me trying to do it myself but they did a beautiful job. Best prices, fast and amazing results!

Brian was a great communicator, had a competitive price, and did the work as promised and in a timely fashion. We had a great experience working with him!

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Did a good job matching pattern when installing tile.Cleaned uo when finished each day.

I bought a condo from 1922 and the previous owner did not take care of the floors. I wanted to restore them and Footprints Floors Denver did just that! I worked with Jordan and he was so amazing and helpful. They made the floors look almost new! I am going to suggest them to anyone who ever needs their floors restored/refinished!

We are delighted with the work completed by Footprints Flooring. Our good experience began when Todd Park came to our home and gave us the estimate, which was very reasonable. The field manager, James Dowdy, was on top of things all the way. The father and son team (J and A Crew) did a spectacular job. They went above and beyond what was required. The floor looks better than it did when it was new. We’re very pleased.

Would highly recommend footprints floors. Brandon, Darrin, Juan and team did an excellent job from start to finish and the floors look amazing. I had a lot of questions throughout the project (first home improvement project) and everyone was super responsive and helpful. And the communication on timing and scheduling was spot on. Thanks!

I’ll start by saying that I’m very happy with our new floors and would hire Footprint Floors again in the future. Cons: Initially I was going to give 4 out of 5 stars for two reasons. 1) I think having some reviews that are not perfect is helpful. Too many 100% 5 star reviews can look fake. After the job was completed and I did a walkthrough with Jonathan he asked if I was willing to review them on google and later texted me a link to make reviewing easier. I doubt if there was tension or any sense of dissatisfaction he would not have offered that. This is slightly manipulating the reviews they get on google but it is also the game business have to play in the age of internet marketing. 2) The first coat of hardwood finish was applied a day earlier than expected. This normally wouldn’t be a problem but it was applied very late in the evening and we returned to the house after dinner to find out that we couldn’t stay the night there as we had planned. More of a heads up about this would be appreciated. Pros (Great Service!): Having a project manager who introduced himself at the start of the project, was very helpful. Jonathan shared his phone number and email so we could ask questions about the project whenever we had them. We did have a few issues that came up as things often do during construction. What sets Footprint Floors apart is how they handled these situations. How you fix mistakes is more important to me than avoiding them. 1) During our initial quote there was a misunderstanding about the type of vent covers we wanted. The order had “Drop-In” vents while we wanted “Flush” vents. This was probably a terminology mistake on the part of my Wife and I. But after the first day of construction I noticed the mistake. Jonathan had the team come back to the house to do additional work to install the flush vent covers. This was needed so we wouldn’t get behind on schedule. There was no finger pointing about the mistake, or adjustments to the budget for the correction. 2) After Completing work we found a few cracked floor tiles in our bathroom on the edge of the hardwood floor. Footprint floors came back a few days later to replace the broken tiles and it looks good as new again. 3) Two weeks after work was completed and paid for, we noticed a board in the middle of our living room starting to swell up on the edges. (looked almost like water damage). We reached out and they scheduled someone to come out the next morning to fix it up at no additional cost. Leo (the person doing the repair) told us that it was likely a bad board. Photos - Living Room (After all flooring complete) - Living Room (After new boards installed before sanding/finish) - Broken bathroom tiles (before fix) - Repaired living room floor (after repair, still drying, actual damaged area was about 12 inches long. It is slightly darker in the middle of the taped area)

Great work. Efficient. Floors looks beautiful.

Excellent company! David went above and beyond our expectations. I highly recommend them!!

Footprints is a very professional company and they did a great job. There was a problem with my order of tiles and they very helpful in getting this resolved. With their help this resolve even yielded a 10% credit of cost to my tiles. You can feel comfortable using Footprints as your go to for tile installation.

We were very fortunate to have Footprints Floors recommended to us. We had a very complex backyard demo, drainage and tile remodel job that took a very trained eye and design coordination Mick, Rob and team initially reviewed and scoped the job also aligning with our plumber before any work was started. Multiple moving parts to the job that required a start / stop process model all of which was handled through tile install with a great tile design finish. The job met / exceeded expectations including some follow on questions / assistance once the job was completed all of which were tackled. Highly satisfied and will recommend forward.

The footprints crew arrived bright and early on a Wednesday morning and efficiently set up equipment, supplies, and began their work. Within 2 days, the team, managed by Clint, were done leaving beautiful refinished floors in our 1954 home. Original floors were given new life! I give 👍👍 to the team! Thanks!

Rebecca and her team did a beautiful job with our fireplace tile. Rebecca was easy to work with, helpful with ideas and followed through on questions. We were on deadline and she was able to have our project complete. The team who installed our tile were friendly and very thorough, staying late to ensure the project was complete! We are so happy with the outcome and would certainly recommend Footprints Floor!

I called Footprints Floors because I had some bowing in the floor of a house I just moved into. Mike came out a few days after I called to look at it. He tested the moisture and told me he thought the bowing was caused by a water intrusion incident that appears to have been resolved. He told me to keep an eye on it and that the floor would very likely return to proper condition on its own as the moisture escaped. When I asked him if there was any regular maintenance recommended for his company to do, he said "no". Then he went on to give me recommendations for which cleaning products are best for a hardwood floor. I appreciate that he was honest with me and didn't try to sell me service I didn't need. I will call Footprints in a heartbeat for any future hardwood floor needs.

Every aspect of our work with footprints was first class. Communications were always answered in a timely manner. We had many many questions along the way, yet we were never met with impatience…only thoughtful listening and attention. No detail was too small to be handled with care. The highest level of expertise was shown through creative problem solving and professional craftsmanship. Pricing was fair and the bid process was quick and transparent, instilling confidence and trust throughout the job. Footprints were creative partners, helping us realize our vision and ending up with results even better than we’d imagined. We took the trouble to get multiple bids and Footprints were heads and shoulders above the rest. The job was handled professionally from start to finish, with Footprints sticking with us to the excellent conclusion of the project.

Footprints Floors did an outstanding job on replacing the flooring at our office in Lawrenceville. The price was fair, they did excellent work, and we would highly recommend them to anyone looking to replace their flooring in a commercial space. Thank you, Footprint Floors and Kevin!

Footprints did a great job, will hire again.

Really happy with the results! Very professional and the guys completed the with so fast! Highly recommend

Alissa was on time for our consultation. Serghei was early both days of the job and was kind and courteous. Hard worker. He never took a break all day. Can't say enough. This was a great experience and I love my kitchen backsplash. I highly recommend Alissa and her crew.

Great company !!! Mandye was on time, answering our questions and concerns that we had. Our floor was repaired flawlessly few days later. We would recommend Footprints Floors to anyone.

The owner Jeff Barnwell was delightful to work with. He and his team have excellent skills and attention to detail. They were all very accomodating and completed 3 different flooring areas perfectly!

Footprints did a wondeful job with our floors! From the initial visit with Alonso, to working with the Project manager Miquel, and seeing the results from the crew, the experience was phenomenal. Very professional and personable as well. We did 1300 sq ft of new floors and the house looks and feels brand new! See the before and after in the photos attached.

Excellent communication, pricing, and finished product! My flooring project had some unexpected bumps in the road, but they were able to problem solve quickly so that everything turned out fantastic and in record time. Highly recommend!

The crew who completed my floor project did a fast and amazingly professional job, all completed in 1 day! And concern I had they didn’t complain and corrected! I am very pleased and do recommend! I will be using footprint flooring in the future!!

Jimmy and crew did an outstanding job installing new wood floors. They kept us informed and they were good answering our questions. I will use them again!

Footprints Floors did a great job! They were prompt and communicated everything super well. Nearly everything was done in one day, which was amazing. The work was done well to, which was most important. They also came out within the same week to make a few alterations that were needed and made it a point to make sure we were incredibly happy. We made the right decision using this company.

Miguel did a fabulous job installing a backsplash In our bar area next to (and now a perfect match to) our kitchen! He was very meticulous as this was not a typical job. There were 3 different angles (with two 30-degree side walls) and multi-stepped cupboards, which created many challenges. Miguel handled it Ike a seasoned professional. We couldn’t be happier! Thanks Miguel!!!

Matt and his team were great to help restore our floors to original.

Joseph is exceptionally knowledgeable and pleasant to work with. I highly recommend him.

Highly recommend Jordan for the pricing and Brent for the floor work. They were fast, efficient, priced great and my new house looks FANTASTIC. LOOK NOWHERE ELSE BUT FOOTPRINTS

Brandon was so easy to work with and did a wonderful job on my floors. I will use him to do all my floors from now on.

Great company. They replaced flooring in three bedrooms with engineered hardwood. They were punctual, moved our furniture and accomplished the job in just two days. They cleaned up each day and moved our furniture back. The floors look stellar. I would highly recommend Footprint Floors.

I have worked with the owner of Footprints Floors West Michigan multiple times. They are well organized, affordable and do quality work. Would absolutely recommend this company.

Jeff was very helpful to identify the cause of some squeaky wood floors.

Great flooring company .Highly recommended. On time , awesome work and very organized . Thanks !

Hired to complete a project that was not finished by first contractor. They did an amazing job , cleaned after them and a lot of attention to detail.They came for a walkthrough and showed on time

These guys did a very professional job! Affordable and efficient. Glad I got in touch

Nothing but patient professionals from start to finish. I love my new backsplash! Thank you!!! Highly recommend!

Flexible scheduling, excellent workmanship and very competitive pricing. Tom and his crew have definitely earned my future business when it comes to my flooring and backsplash needs!! Thanks Tom!!

My Footprints Floors experience has been amazing from the start. A++ perfection from the team with Grant in sales, James as project manager and Alex and Joel as installers. Zero complaints. Perfect work. Professional and considerate. I highly highly recommend!

Professional, friendly and quality service. My wife & I were very happy to do business with Matt at Footprint Floors. Our hardwood floors have been refinished and they look great. Highly recommend Footprint Floors in PTC for all of your flooring needs!

This is one of the best companies I have ever worked with! Our kitchen floor replacement was done quickly and efficiently- within only a few days from estimate to completed job. Kevin is highly professional and very pleasant and friendly. I recommend Footprints Floors-East Atlanta enthusiastically.

Gave me a complete quote quickly. Excellent worksmanship, I should have done it 8 years ago (they replaced about 4'x4' warped hardwood planks, and sanded down and refinished the rest to look like new in 2 days. Very responsive, and professional. Great communication/great experience.

Highly recommend this flooring company! The floors look fantastic, and the owner, Brandon, and his employees were both professional and kind throughout the process.

I had a small issue with some hardwood floors and i had a very hard time finding someone that would be willing to come out and take a look. Luckily, someone from Footprints Floors got back to me right away and was able to help me out. They were kind professional and even came before their expected window which was a nice plus! He made some very quick repairs and we are very happy with the work! Highly recommended!

Footprints did an outstanding job of converting our tub into a walk-in shower. The installers were very knowledgeable and accommodating. Ashton was always available to us for questions and made sure the project was on schedule. Great job guys.

I love my floors. Thanks for a job well done.

Great job from Jared and team. Had a half bathroom job. Team came in and knocked it out in less than 2 hrs. Excellent work. Would highly recommend

Kevin from Footprints was extremely responsive and informative. The process of getting an estimate through installation was very smooth and easy. I highly recommend.

Alissa and her crew did an amazing job on our flooring. We got few other bids but we felt she was the right company for the job and boy she did not disappoint. The floors were in need of refinish bad and way to dark for our liking. Alissa was confident she could make them almost new we're extremely happy with the results and a great price if your needing your flooring done this is the company to call Thanks again Footprint Flooring of Plainfield

Footprints Floors sanded and refinished three rooms for me and the floors look beautiful! I am so thrilled with the outcome. The price was reasonable and they got it done very quickly, too.

Chuck and team listened to our vision to update what was a very uneven and thin-- 3" concrete slab floor in our basement. Its a nearly 100yo converted root cellar. He gave us options and contingency plans-- all things were considered! He wasn't quite familiar with the finished look we requested, but he did a lot of research and pulled it off! The install team was great. We love the result.

I cannot say enough about Chuck and staff. We have had a-lot of contractors do work for us over the years and i have to say that footprints have by far exceeded all our expectations. They did an amazing job on our wood floor refinishing and really stand behind their work! Chuck is very professional and courteous unlike most contractors we have dealt with in the past. You can hire them without concern. They truly are worth it!

We recently had the pleasure of working with Chuck and Kyle from Footprint Flooring of the Western suburbs. They were professional, fast, and their work was of high quality. Chuck came by to look at our floors and spent a good amount of time explaining everything in detail that was needed to repair our floors and made sure all of our questions were answered. I was so pleased with the outcome of our flooring. We had our LVP floor repaired and it truly looks amazing. I would highly recommend Footprint Flooring to anyone looking to install or repair their floors. I called around to other flooring companies and I am so glad we chose FootPrints. I got the best vibe from them and now I know why. I can honestly say we are so happy and satisfied with our floors and would use them again.

Great work!! Excellent service. I have used this company 3 times for flooring projects.

The end result of the refinishing of our wood floors exceed our expectations!! This company did an awesome job, from the moment we contacted them, their team demonstrated expertise, professionalism, and a genuine commitment to quality and customer satisfaction. They were the only company that we contacted that offered to take care of moving the furniture. Thanks to Alan and Brice for making this big project effortless for us, for the commitment to quality and for addressing every detail. Thanks to the hardworking crew Eric and Jose Manuel, we are very impressed with their craftsmanship and thanks for being so respectful of our home. Our floors were transformed into something really beautiful.

Excellent work, service and products. My home wood floors restoration was wonderful. Thx.

(Translated by Google) Thanks to footprints floors, the floor of my house was beautiful and very well restored. We were a little tired of having the carpet and we wanted to replace it and we were very grateful for how our house turned out. (Original) Gracias a footprints floors el piso de mi casa quedó hermoso y muy bien restaurado estábamos un poco cansados de tener la alfombra y queríamos reemplazarlo y quedamos muy agradecidos por cómo quedó nuestra casa

our floors were shiny, very pleasant customer service

perfect service, of course I recommend them

Wonderful. On time very neat beautiful work. If there were 10 stars I would give them. Very very professional. Cynthee. Is great. I'm very happy.

I was anxious about this project because I expected perfection and I have had bad experiences with contractors. I’m so glad I went with Oscar and his Footprints Floors team! Service level was top notch, the team was friendly and executed my vision to perfection. I highly recommend if you’re looking to redo the floors n your home.